Your PITCH account is individual
Welcome to PITCH. Your individual account keeps the right work, permissions, and activity connected to you. Use your own business email and password, and never share a sign-in.
CORE 01 · FOUNDATION
Sign In and Account Security
Learn the secure path into PITCH, including two-step verification, password recovery, and safe sign-out habits.
FOR THESE ACCOUNT ROLES
OwnerAdministratorManagerSalesProductionAccounting
01
LEARNING OBJECTIVES
What you will be able to do
- Sign in with an individual PITCH account without sharing credentials.
- Complete the six-digit email verification step when two-step login is enabled.
- Request and use the one-time password-reset link.
- Recognize an unexpected verification code as a possible security warning.
- Sign out when leaving a shared or unattended device.
02
GUIDED PRACTICE · 5 MIN
Practice the secure path
- 1Open the PITCH sign-in page and identify Email, Password, Sign in, and Forgot password.
- 2Open Forgot password, identify the expiration notice, and return without submitting a reset request.
- 3Explain where a two-step code is delivered and how long it remains valid.
- 4State the correct response to an unexpected verification code.
- 5After an instructor-provided login, locate the normal sign-out action.
Use a training account or non-production environment. Do not send a reset request unless an instructor has provided a safe training email.
03
ACCESSIBLE REFERENCE
Video transcript
Read the full transcript 2½ min
Sign in safely
On the sign-in page, enter the business email assigned to you and your unique password. Check the address before selecting Sign in. If access is lost, choose Forgot password. Do not guess repeatedly, borrow another person's login, or send a password through email, text, or a team message.
Complete two-step verification
If two-step login is enabled, PITCH sends a six-digit code after your password is accepted. Open the message sent to your business email and enter the code exactly as shown. It expires after five minutes and must never be shared. If a code arrives when you were not signing in, close the page and alert your workspace Owner or Administrator.
Recover access without guessing
To recover access, choose Forgot password, enter your business email, and send a one-time link. Open the reset email only when you requested it. The link works once and expires after 30 minutes. Use a unique passphrase of at least 12 characters. A completed reset signs the account out on every device.
Protect the session after sign-in
Keep every session under your control. Lock or sign out before leaving a device, and always sign out after using a shared computer. If a device is lost or access looks suspicious, change the password, choose Sign out every device in Security settings, and notify your workspace Owner or Administrator.
Practice the secure path
Now practice the secure path. Locate the sign-in form. Open Forgot password, then return to sign in. Finally, explain what you would do with an unexpected verification code. You are ready when you can complete those steps without sharing a credential or guessing a code.
04
KNOWLEDGE CHECK · 80% TO PASS