How can we help?
Get help with your PITCH workspace, contractor workflows, billing, integrations, or installed app.
Support email: support@plugandplayco.com
Start with the area you need
Include the topic name in your email so the request can be routed correctly.
Account & access
Sign-in trouble, verification, password resets, user invitations, roles, permissions, and workspace access.
Get account helpBilling & subscription
Plan questions, subscription level, invoices, payment status, billing access, and account changes.
Get billing helpCRM & job workflows
Customers, leads, appointments, estimates, contracts, signatures, projects, price books, files, and reporting.
Get workflow helpApps & integrations
Desktop or mobile app behavior, notifications, syncing, connected services, and device-specific issues.
Get app helpTell us what you are seeing.
PITCH support requests are handled by email. Write from the email connected to your account when possible so we can identify your workspace safely.
Start an email to support@plugandplayco.comInclude these details
- Your company or workspace name
- The email address used to sign in
- The affected screen, feature, or integration
- Steps leading to the problem and the exact error
- A screenshot, if it does not expose sensitive information
- Whether one person or the whole team is affected
Never email passwords or verification codes.
Do not send full payment-card or bank details, credentials, access tokens, or customer information that is not necessary to investigate the issue. PITCH Support will not ask for your password.